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GDPR AND COURIER COMPANIES (25.5.18)

01/06/2018 11:47:43

Unless you have been living underground for the last few weeks, you cannot fail to have been bombarded with countless emails, texts and post on the wonderful subject of the GDPR that came in to effect as of 25th May 2018.

Our various courier companies who we use to make our deliveries have all informed us 'Due to the GDPR (2018) information such as address, name and signature will only be held for 3 months. After this time, tracking will be unavailable. Should you have any delivery queries, you should contact a member of our sales team within 1 week of the goods being despatched.'

After this time it will be beyond our control and Hills Components limited cannot accept any responsibility for un-accounted for deliveries.  
In most cases any orders despactched by us arrive within 48/72 hours. Please ensure you call the sales team if your delivery has not arrived.
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GDPR DATA PROTECTION STATEMENT 2018

02/05/2018 13:20:18

Any personal information we may take from you we give you our assurances that your personal data will be kept on a secure computer system.

The data we hold will only be used for our legitimate business activities, Such as account management and for our own marketing materials.
(We shall not pass on, sell or trade your personal details to any third parties)

W.Thomas  - Data Controller
On behalf of Hills Components Limited

P.S. If you have not responded yet to our emails requesting you Opt-in to receive special offers and other Hills Marketing
items, may we respectfully ask you to contact your In-House Account Manager on 01923-772773 or send an email to
sales@hillscomponents.com



SIGNING FOR DELIVERIES

17/11/2017 14:06:14

Please see the attached picture for advice on how to sign for parcels.
It may be essential if you need to make a claim.



Experiencing problems adding or deleting products in your basket ?

17/03/2016 12:59:25

We have learnt that some users are experiencing problems adding or deleting products in to their basket, when using Internet Explorer.

Can we please ask you to try the following.

Click the word TOOLS or the COG symbol on the TOP RIGHT HAND SIDE of your Screen

On the drop down menu Click COMPATABILITY VIEW SETTINGS

On the LEFT HAND SIDE click on ADD THIS WEB SITE

We hope this helps you if not please do not hesitate to call the sales desk team on 01923-772773.




Northern ireland & Isle of Wight Important Information Regarding Carriage Charges

15/02/2016 12:04:53

For orders placed via the Hills Web Site Only

 Orders over £50.00 net value will be subject to £5.50 per carton.

Orders under £50.00 net value will be subject to a charge of £10.50 per carton.



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Log In Details for this web site

30/09/2014 11:05:13

We have had some customers saying they cannot log on to www.hillscomponents.co.uk with their account number and passwords that they used previously on our old web site.
As our site is not for the general public (only Educational establishments and trade customers) it is important that you click on the "REGISTER" TAB along the menu bar and complete your details to be able to see pricing and availability.

As this site is a secure site where credit card details are processed via Paypoint, can be entered where applicable, the login  now is your email address and the password of your preference (which we cannot see or access for security reasons).

Please make sure your username is your email address when logging into your account followed by your password. If you have any difficulty logging into your account please call 01923 772773 and we will be glad to help.



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CUT-OFF TIME FOR SAME DAY DESPATCH ORDERS

12/04/2013 07:28:23

Cut-Off Time for orders for Next day
We try wherever possible to despatch orders for 24/48 hour delivery, subject to stock and courier availability and demand.

However due to seasonal increased demand and a high level of orders placed in the afternoon we have had to move our order cut-off time for same day despatch forward to 2.00pm.
Please help us to help you by placing orders as early in the day as possible, thanks.



MAINLAND UK only CARRIAGE CHARGES FOR ORDERS PLACED ONLINE VIA THIS SITE ONLY

05/04/2013 08:44:28

UK CARRIAGE CHARGES FOR ORDERS PLACED ONLINE ONLY
For orders placed only via this web site only, we will be reducing our minimum net order value from £70.00 net to £50.00 net value.
Orders under £50.00 net value will be subject to a £5.50p carriage charge for UK mainland only. (Formerly £7.00) (Scottish Highlands, UK offshore Islands, Channel Isles and Eire excluded).
Not applicable to projector Lamps, Remotes, Bulbmaster or Data Cabinets.

Any orders received by other means will remain at our current minimum order value of £70.00 net value and £7.00 carriage charge for orders under £70.00 net value.

DELIVERIES TO IRELAND & CHANNEL ISLANDS

All orders to Ireland and Channel Islands are charged at £12.80p (Sterling) per carton. Pallet rates are available to Ireland
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